Are you referring to the recovery mode menu? If so, do the following:
Begin by holding down the Power key for a short while in order to switch off the device.
Next, press and hold together the Volume Up + Power button for a couple of seconds.
You should release both keys as soon as Doogee logo appears on the screen.
As soon as Android Robot pops up hold down the Volume Up + Power key for a short while.
Afterwards from the menu choose "Wipe Data/Factory Reset" by using Volume buttons to scroll and Power button to select options.
Next, confirm the whole operation by selcting "yes".
When the Recovery Mode menu appears again on the screen select option "reboot system now". |