Y7 plus focus rear camera error

Started By: javsas64 Started On: 2019-1-28 23:56:24
2602 9
My cellphone has a focus error in the rear camera and after several attempts I discovered that it occurs when I activate any of the phone's security options (PIN, password, pattern, fingerprint, etc.). If the operating system is newly installed you do not discover it until you restart or turn off and on the phone. When reinstalling without activating any security option the camera has already worked well after turning the equipment off and on. I had to install a screen lock app (Microsoft's Next in my case) so as not to leave the cell unprotected.

robertho
Donut
2# 2019-1-30 12:46:10
Same for me. Doogee you have to fix that with a update.
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faci65ma
Donut
3# 2019-1-31 00:46:33
Same for me. Doogee you have to fix that with a update.
In the description is shown OREO 8.1, but in the phone is installed 8.0 how do I update?
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4# 2019-2-3 19:05:40
I also had the same problem. However, once you restart the phone without the security options, you can reactivate them and the camera will work just fine.
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fb_l4Ifa49
Donut
5# 2019-2-11 11:20:41

I have the same problem. According to Doogee this is resolved with the update of Android 8.1, even say that it is available, but nothing. This is unfortunate. Ah, you also have problems with the speaker.
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javsas64
Eclair
6# 2019-2-11 21:56:30
fb_l4Ifa49 replied at 2019-2-11 11:20
I have the same problem. According to Doogee this is resolved with the update of Android 8.1, even  ...

Hello!, about the speaker, it's not the better (very ordinary I can say…) but at the moment without problems, Can you tell us about this?
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fb_l4Ifa49
Donut
7# 2019-2-13 11:45:44
Edited by fb_l4Ifa49 at 2019-2-13 11:49

Sobre o problema se você resolver com a atualização para 8.1? Recebi essas respostas diretamente do Doogee para abrir uma reivindicação no Aliexpress. Eles pediram para redefinir o telefone e, em seguida, ir na atualização que estava indo para o trabalho, não tem essa atualização. Detalhe, anúncio de compra é descrito como Android 8.1.
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8# 2019-8-20 20:59:17
i also having the same problem
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9# 2019-11-11 07:13:14
i also having the same problem.
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10# 2020-2-2 04:12:36
same problem, i bought a y7 plus 7 days later andd now, the camera dont focus. any idea guys?

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