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11# 2019-8-30 04:11:24
There was a problem that the front camera stopped working
What is the way to put the phone to download the update
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fb_fqCct15
Eclair
12# 2019-8-30 15:50:28
This is the official firmware of Y7.  Got it from a Doogee representative.
Instruction:
We put firewood (should be in a hat), then follow the instructions.
1. Download the archive from the attachments and unzip it.  From the unpacked archive, as administrator (right-click on the file -> run as administrator), run the file ResearchDownload.exe

2. A program window will appear, click on the gear icon located in the upper left corner of the program.  A browse window will appear, select your firmware from this unpacked archive in .pac format

3. After selecting the firmware, the program will freeze for a while and after that the name of the loaded firmware will be displayed at the top of the program.

4. Next, make sure that your device is disconnected from the PC and click the Play icon (arrow like ">") in the ResearchDownload window to put the program into standby mode for connecting the smartphone.

5. Next, take our smartphone in hand, turn it off completely.  We connect the smartphone to the computer and at the same time hold the sound reduction button.

6. After connecting the smartphone, as described below, in the ResearchDownload program window, the firmware should start, as soon as it starts, you can release the sound reduction button and just wait for the firmware to complete.  If the firmware does not start, then most likely the drivers are not installed.  After completing the firmware, you will see the inscription "Passed", after that you can turn off the smartphone and start it by pressing the three buttons volume + and - and power, hold until it starts.  Keep in mind that after flashing, the first start of the smartphone may take longer than usual (do not panic right away).

Z.Y.  After this firmware updates begin to arrive safely over the air.
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fb_fqCct15
Eclair
13# 2019-9-3 21:45:57
i recently bought a y7 device my question is why not have it and i have tried everything i restarted the phone with this monster firmware i have downloaded from here but it does not bring any update thanks
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fb_pc4j634
Donut
14# 2019-11-25 05:53:17
Hi there. If you have a problem with Y7 wireless update try use a english american language. My update never work with my my native lang. After change lang to US english everything work. See ya
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Kek
Donut
15# 2019-11-25 16:17:58
Hello. Please do on y7 android 9
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mobing
Donut
16# 2020-1-28 01:09:27
hi.
Can  you link the tool please ?
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Santy
Donut
17# 2020-3-12 22:09:25
Edited by Santy at 2020-3-12 22:13

Buonasera, io possiedo uno smartphone Doogee N10, l'aggiornamento Android 9 non mi è ancora arrivato, perché?
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fb_DKmbO38
Global moderators
18# 2020-3-12 22:27:13
Santy replied at 2020-3-12 22:09
Buonasera, io possiedo uno smartphone Doogee N10, l'aggiornamento Android 9 non mi è ancora arrivat ...

only 8.1
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Santy
Donut
19# 2020-3-14 18:53:06
Grazie, quindi nel mio smartphone Doogee N10 resterà sempre con Android 8.1?
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Santy
Donut
20# 2020-4-5 22:21:37
Edited by Santy at 2020-4-5 22:23

Buonasera, nello smartphone Doogee N10 quando verranno aggiornate le patch di sicurezza perché io ho ancora quelle del 5 maggio 2019?
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